Returns and refunds

Because you are buying the Goods by mail order, you may have a right of cancellation. If you do, (and only if you do), these are the terms which apply:

All correspondence regarding the return of Goods shall be carried out between You and us. You may not contact any artist directly for any reason.

You must tell us you wish to cancel within 14 days of your receipt of the Goods

In any event, you may not cancel orders for food or other perishable Goods, nor for handmade, specially commissioned or personalised goods;

The Goods must be returned to the artist within 7 days of delivery:

 - with both goods and all packaging in their original condition;

 - Securely wrapped;

- At your risk and cost.

After our artist has received the Goods, the artist will credit you with the full purchase price of the goods returned no later than 30 days from the date of receipt;

If you do not return the Goods to the artist, you are still liable to the artist for the cost.

We or an artist displaying on are under no obligation to collect or recover Goods from you, but if we/they do, our/their costs will be payable by you.

Page last updated: 2015-05-13 09:26:52